Rowan Tree Hotel Ooty

Child & Extra Bed Policy An extra bed will be provided to accommodate any additional guest included in the booking for a charge mentioned below. (Subject to availability) INR 1000 will be charged for an extra mattress per guest. (To be paid at the property) Safety and Hygiene A Negative Covid-19 test report (RT-PCR/Rapid Antigen Test) is mandatory for guests during check-in. Quarantine protocols are being followed as per local government authorities Guests from containment zones are not allowed Property staff is trained on hygiene guidelines Guests with fever are not allowed Only those guests with safe status on Aarogya Setu app are allowed Hand sanitizer is provided in guest accommodation and common areas Thermal screening is done at entry and exit points Guest Profile Unmarried couples are not allowed Bachelors allowed Guests below 18 years of age are allowed Suitable for children Room Safety and Hygiene All rooms are disinfected using bleach or other disinfectant Linens, towels, and laundry are washed as per local guidelines Rooms are properly sanitized between stays Hand sanitizers are available in the rooms. Payment Related Credit/debit cards are accepted Master Card and Visa cards are accepted Food Arrangement The property does not serve or permit the consumption of non-veg food Outside food is not allowed in property premises Food and Drinks Hygiene COVID-19 guidelines for Food Hygiene is followed as per government guidelines Social distancing is followed in restaurants Serveware and supplies are sanitized before they are brought to the kitchen Masks and hairnets are mandatory for staff in restaurants Smoking/Alcohol consumption Rules Smoking within the premises is not allowed Alcohol consumption is not allowed within the property premises. Property Accessibility The property is Elderly-friendly/Disabled-friendly Bed height is accessible The entire unit is wheelchair accessible The property has a wide entryway Pet(s) Related Pets are not allowed. There are no pets living on the property Physical Distancing Social distancing protocols are followed Contactless Check-In and Checkout service is available Contactless Room service is available Physical Barriers are deployed at appropriate places Cashless Payment is available ID Proof Related Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s) Office ID, PAN Card and Non-Govt IDs are not accepted as ID proof(s) Local ids not allowed Other Rules Does not allow private parties or events Visitors are not allowed In-room Breakfast Complimentary. Due to guest safety during Covid there shall be no buffet breakfast. Valid ID proof is required at the time of check in for all guests. Locals and unmarried couples are not allowed ( 30 KM area radius from hotel take as a local area)..